This place used to be the best vet in town until they went VCA. This is hands down the worst place and I will never bring my pets here again. I warned my mother not to, but she did anyway and regretted it. The staff are incredibly rude and judgmental, first off. I’ve worked for animal shelters, but they still treat me like I’m an idiot and neglectful. The last time I went there they almost killed my elderly cat by giving her a treatment that I did not approve and that caused her to have a nasty reaction, then they charged me almost 1k to keep her overnight while they fixed their mistake.
My mother just had her cat there and they refused to give him back until she paid her bill, even though she just left her wallet 2 blocks away. Which is understandable to a degree, but they treated him like a prisoner while he was there. They knew he had separation anxiety and refused to let him go with her anyway. Her cat got so stressed out by the way they treated him that he pooped all over himself, which is not even remotely a symptom of what he came in there with. They put him in a muzzle because he was stressed, which only stressed him out more. They kept insisting that he was dangerous just because he had a low growl in his chest, like they’ve never seen a scared cat before. He was not being actually hostile in any way, he even let the vet stick his hands in his mouth to check his teeth and didn’t bite or even struggle, so the muzzle was completely unnecessary. He doesn’t even have claws (we got him like that, we do not declaw our cats), so not sure what they thought he was going to do. He didn’t do anything hostile the whole time except let out that low growl, which is completely normal for a cat in a stressful situation.
Dr. C knows better. He was the best vet in town (especially for cats because he’s a cat lover) before, but whatever changed over there made him completely untrustworthy, too. They will do everything they can to leech as much money from you as possible, and there’s a 50/50 chance they make your pet worse in the process while making you feel like a bad pet owner. I will never go back there again. Check out Animal Hospital of Woodstock instead. The people there actually like animals and people, and won’t torture your pet and then blame it on you.
This place used to be the best vet in town until they went VCA. This is hands down the worst place and I will never bring my pets here again. I warned my mother not to, but she did anyway and regretted it. The staff are incredibly rude and judgmental, first off. I’ve worked for animal shelters, but they still treat me like I’m an idiot and neglectful. The last time I went there they almost killed my elderly cat by giving her a treatment that I did not approve and that caused her to have a nasty reaction, then they charged me almost 1k to keep her overnight while they fixed their mistake.
My mother just had her cat there and they refused to give him back until she paid her bill, even though she just left her wallet 2 blocks away. Which is understandable to a degree, but they treated him like a prisoner while he was there. They knew he had separation anxiety and refused to let him go with her anyway. Her cat got so stressed out by the way they treated him that he pooped all over himself, which is not even remotely a symptom of what he came in there with. They put him in a muzzle because he was stressed, which only stressed him out more. They kept insisting that he was dangerous just because he had a low growl in his chest, like they’ve never seen a scared cat before. He was not being actually hostile in any way, he even let the vet stick his hands in his mouth to check his teeth and didn’t bite or even struggle, so the muzzle was completely unnecessary. He doesn’t even have claws (we got him like that, we do not declaw our cats), so not sure what they thought he was going to do. He didn’t do anything hostile the whole time except let out that low growl, which is completely normal for a cat in a stressful situation.
Dr. C knows better. He was the best vet in town (especially for cats because he’s a cat lover) before, but whatever changed over there made him completely untrustworthy, too. They will do everything they can to leech as much money from you as possible, and there’s a 50/50 chance they make your pet worse in the process while making you feel like a bad pet owner. I will never go back there again. Check out Animal Hospital of Woodstock instead. The people there actually like animals and people, and won’t torture your pet and then blame it on you.